Provides secure and protected connectivity to the internet through a resilient pair of next-generation firewalls and high capacity JaNET links providing secure and fast connectivity to services such as Office 365, Google Apps and Microsoft.

This service also includes network management and secure internet filtering allowing WES ICT to take care of the responsibility of safeguarding your pupils from online harms. 

This covers the costs associated with the set-up of Broadband at your school.

Provides secure web filtering 

Provides real time internet and desktop monitoring of Windows, MAC and Chromebook devices for legislative compliance and is focussed on meeting the requirements of the Keeping Children Safe in Education guidance and the PREVENT agenda.

The Digital Safeguarding Service has been developed to meet the new requirements of the Keeping Children Safe guidance and the PREVENT agenda.

This provides the licence only and no central monitoring.

Welearn365 is the unique Warwickshire bundle that brings together a range of applications into a collaborative learning platform. It also includes the automatic set up and maintenance of email accounts from SIMS and for all schools it now includes Purple Mash.

For secondary schools, it also includes TASC Insight – a parent/school interface.

This provides the Google for Education option.

Chromebooks Support

The J2E Resources provide a variety of tools to support learning in the classroom.

This provides technical support for your wireless network in schools.

This provides technical support for your wireless network in schools.

The Microsoft Enterprise Agreement provides schools with collective access to the Microsoft suite of programmes at a reduced cost due to the buying power of WES ICT.

Voice Over IP (VOIP) is the replacement technology for the current analogue telephony and we are able to offer a solution to all schools that are on Warwickshire broadband.

Our solution is fully integrated with all the systems which ICTDS already provides in your school. This allows us to offer reliable VOIP system and a continuous quality end-to-end support. In addition you have increased security protection as our systems are protected by our enterprise grade firewall.

VOIP support is provided through the ICTDS service desk and is carried out by dedicated ICTDS engineers, providing a full end-to-end service.  This also supports productive, smooth, and swift delivery of services overall, including troubleshooting VOIP with knowledge of the network.  

Our solution provides handsets, softphones, and mobile app support, allowing users to take calls whilst not physically on school site.  This solution enables the user to have an extension on three different devices with no additional cost.  In addition, it offers a flexible voicemail setup that can be personalised to schools' own requirements as well as call groups.

If you would like us to discuss anything further relating to this VOIP offering, including ICTDS arranging a survey for your school, please email:  ICTDSVOIP@welearn365.com

Our Technical Support Services provide you with peace of mind that your server works in school and ensures critical business continuity both in the classroom and in the office in the event of system failure or loss of data. 

Technical support is provided for your admin server under warranty.

This includes remote back up each day; a total rebuild in the event of failure and automating remote software deployment and updates.  

For Primary schools this includes unlimited technical support for all admin PCs and laptops supplied through ICT Development Service;

Our Technical Support Services provide you with peace of mind that your server works in school and ensures critical business continuity both in the classroom and in the office in the event of system failure or loss of data. 

Technical support is provided for your servers that are under warranty.

This includes remote back up each day; a total rebuild in the event of failure and automating remote software deployment and updates.  

For Primary schools this includes unlimited technical support for all admin and curriculum PCs and laptops supplied through the ICT Development Service.

Server Backup & Restore - provides provision, maintenance and support of a customised backup and restore solution using Redstor.

This provides technical support for your virtualised server that is under warranty. This includes remote back up each day; a total rebuild in the event of failure and automating remote software deployment and updates.

This provides a technician who will visit your school for three hours once a term to carry out tasks defined and prioritised with you. This service is fully robust and our team of specialists means all technical issues can be resolved quickly and easily.

This provides a technician who will visit your school for three hours once per half term to carry out tasks defined and prioritised with you. This service is fully robust and our team of specialists means all technical issues can be resolved quickly and easily.

This provides a technician who will visit your school for three hours per month during term time (11 visits in total) to carry out tasks defined and prioritised with you.  This service is fully robust and our team of specialists means all technical issues can be resolved quickly and easily.

This provides a technician who will visit your school for three hours per fortnight during term time to carry out tasks defined and prioritised with you.  This service is fully robust and our team of specialists means all technical issues can be resolved quickly and easily.

This provides a technician who will visit your school for three hours per week during term time to carry out tasks defined and prioritised with you. This service is fully robust and our team of specialists means all technical issues can be resolved quickly and easily.

This provides a technician who will visit your school for three hours per visit to carry out tasks defined and prioritised with you. This service is fully robust and our team of specialists means all technical issues can be resolved quickly and easily.

This provides a technician who will visit your school for six hours per visit to carry out tasks defined and prioritised with you. This service is fully robust and our team of specialists means all technical issues can be resolved quickly and easily.

This service provides you with secure remote access to your school's network.

For schools that have the Apple MDM solution (mac mini server) to manage iPads.  This service will include Mac Operating System updates, iOS updates, annual certificate renewal for the mac mini server and support for app deployment. 

Special arrangements for ICT

Provides support and training to maximise your use of SIMS and data to support teaching, learning and safeguarding. 

Provides support for your use of Bromcom.

The Premium MIDAS Service enhances the support you receive with a scheduled three hour visit each term to cover selected MIS support tasks defined and prioritised by you.

The Premium MIDAS Service enhances the support you receive with a scheduled three hour visit each half term to cover selected MIS support tasks defined and prioritised by you.