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Privacy notice, disclaimer and copyright


Privacy Notice, Disclaimer and Copyright, External Links & Cookies


Privacy Notice for Warwickshire Education Services (WES)

Last updated: 25 February 2019

We take your privacy rights seriously and we are committed to protecting your personal data.  This notice sets out what information we hold about you, what we do with it and how it will be used.  This notice applies to you if you use WES Services and/or are a registered user of the WES website. It should be read in addition to the council’s overall Customer Privacy Notice and in addition to the Council's Education & Learning Privacy Notice.

WES is part of the Warwickshire County Council, which is registered with the Information Commissioner’s Office (ICO) as a ‘data controller.’  


What kind of personal data is collected and why

We may collect, use, store and transfer the following kinds of personal data:

  • Your name.
  • Your email address.
  • Your contact telephone number.
  • Information about the services your organisation has purchased from WES, including training courses.
  • Your login details for the WES website including your username (your email address) and chosen password.  Passwords are stored in an encrypted manner which means we cannot see what they are.
  • Any feedback you give us through the WES website, via email or through our training feedback systems.
  • The IP address you used to access our website and the current and last date you logged in. 
  • Your website visits are stored to help us identify which parts of our site are used and which need further development.  This information is anonymised.
  • Information about whether or not you have opened email messages from us and if you have clicked on any links within the messages. This helps us identify whether our messages are relevant and helpful also to improve these where needed.
  • Your preferences in receiving communications and marketing from us.

We use your personal data to contact you about the services your organisation has purchased from WES in line with the overall contract that your organisation entered into with Warwickshire County Council when buying services.  We may also use your personal data where we need to comply with a legal or regulatory obligation or it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests, such as to enable us to develop and enhance our services and to improve your experience as a customer with WES.

Who we share your personal information with:

Personal information is used by staff within Warwickshire County Council and staff within its wholly owned companies, for example Educaterers Limited and Warwickshire Legal Services Trading Limited.  


We may use third party applications or companies to support the delivery of our services but only when we have ensured that sufficient steps have been taken to protect personal data.


How your personal information is used

We will use the information you provide in a manner that conforms to the Data Protection legislation. We will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary under the contract that your organisation entered into with Warwickshire County Council or required by law.


We use your personal information to administer your account, deliver your contract and communicate with you about the services you have purchased.  This includes staff members with whom the service are in contact for day to day delivery of services. The lawful basis for this processing is the performance of a contract with your organisation.


Users who have manager access to the WES website will by default receive email marketing messages such as information about other WES Services, WES offers, enhancements to current services and new products unless you choose to opt out.  The lawful basis for this processing is our legitimate interests in studying how customers use our services, developing our services and growing our business. We will stop sending you email marketing messages if you choose to opt out.


For users with reader access to the WES website who have have given consent, we also use your personal information to provide you with email marketing messages such as information about other WES Services, WES offers, enhancements to current services and new products.  The lawful basis for this processing is consent and we will stop sending you email marketing messages if you withdraw that consent by opting out.


All users can opt out or update their preferences for email marketing at any time through the Update my Profile section of the WES website.


For any other users please see ‘your information rights below’.


We have policies and processes in place to ensure the effective and secure processing of your personal information.

How long we will hold your personal information

We keep your contact information for as long as you are a registered user on our Website.  If you remove your account from the WES website then you will be automatically removed from email marketing messages.  If you have had any contact with WES, for example you have made a service enquiry or a training course booking, your details will remain on our systems for as long as is necessary under the contract that your organisation entered into with Warwickshire County Council, for as long as necessary to fulfil the purposes we collected it for including for the purposes of satisfying any legal, accounting or reporting requirements, or as long as is required by law.

Your information rights

You have the right to request that we:

  • provide a copy of your personal information
  • correct any errors in your personal information and restrict processing until completed
  • object to the processing, depending on the service and legal basis
  • erase personal information, depending on the service and legal basis
  • withdraw consent and have your data deleted, if consent is used as the legal basis for the service

WES does not undertake automated decision making or profiling.


Where you believe the information we process on you is incorrect, you can update your information on the WES website, if you are a registered user.  For access to a copy of your personal information – see https://www.warwickshire.gov.uk/accesstoinformation.  For any other information rights contact us at: wesgeneral@warwickshire.gov.uk or telephone 01926 412210.


See our overall privacy notice at www.warwickshire.gov.uk/privacy for further contact details and if you have a complaint about your information rights.



Warwickshire County Council is committed to protecting your privacy online.


If you are a user with general public access, the Warwickshire websites do not store or capture personal information, but merely logs a number called your IP address which is automatically recognised by the system.


The system will record personal information if you:

  • subscribe to or apply for services that require personal information
  • report a fault and give your contact details for us to respond
  • contact us and leave your details for us to respond


We employ cookie technology to help log visitors to our web site. A cookie is a string of information that is sent by a web site and stored on your hard drive or temporarily in your computer's memory. The information collected is used for the administration of the server and to improve the service provided by the web site. No personal information is collected this way. You can reject the use of cookies but you may be asked for information again, e.g. to participate in a survey. More information on the cookies we use online can be found on our cookies page.


This statement only covers websites maintained by us (warwickshire.gov.uk), and does not cover other web sites linked from our site.


WCC privacy notice


Warwickshire County Council copyright notice

Use where council restrictions apply

© Warwickshire County Council  



Material is strictly for your personal or non-commercial use, or use as stated on the information, free of charge under the Non-Commercial Government Licence.


This is subject to the material being reproduced accurately and not being used in a misleading way. When the material is being republished or copied to others, the source of the material must be identified and the copyright status acknowledged by including the following attribution: "© Warwickshire County Council, licensed under the Non-Commercial Government Licence".


In respect of any other use, you are prohibited from copying, distributing or publishing any of the information unless you have obtained the Council's express written permission to do so. If you wish to seek permission from the Council to re-use information under the Public Sector Information Regulations, you should apply using the application form in the documents and downloads section. There may be a charge for the use of the information and, if so, this will be notified to you.


Third party copyright and restrictions

The permission to reproduce copyright material does not extend to any material which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holder concerned. This includes material marked as © Crown Copyright and material held by libraries and local collections in the County Record Office. See their copyright page on how to apply


External links

Warwickshire County Council accepts no liability for the content, performance, accuracy, privacy or availability of external websites. Views expressed on external websites and on any social networking services (including those offered by the council) do not necessarily represent the views of or endorsement by Warwickshire County Council.




What are cookies? Cookies are small files of letters and numbers downloaded on to a device when you access certain websites. Cookies allow our website to recognise a user's device and provide content accordingly.


The law which applies to how cookies are used for storing information on your equipment (such as your computer or mobile device) changed on 26 May 2011. We will provide you with clear information about how our sites use cookies, and how to disable them if you wish.


Cookies on this website. We use a session cookie to ensure persistent connections to our servers.


If you want to block this cookie from being downloaded we recommend that you disable cookies directly within your browser. Blocking our session cookie will result in you being unable to log in to our website via secure HTTPS links. Because of this, we strongly recommend that you don’t block this type of cookie.