Handling Complaints Part 1: Good Practice in Dealing with School Complaints (G22-HC-VT-02)

07/02/2023 in Virtual Enquire about Course

Duration: One morning session

Time: 10:00 - 12:00

10 places available

Price: £135

Address:

Course description

Note: It is best practice for every governing board to nominate one governor to attend this course to ensure the governing board are prepared for receiving a complaint.

This course is suitable for all governors, clerks and Headteachers who wish to:

- Have a good understanding of the school's complaints procedure;

- Consider resolution options;

- Understand the roles of the SGP/Clerk, Chair of Governors and panel members.

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