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Handling Complaints Part 1: Good Practice in Dealing with School Complaints (G20-HC-S-01)

09/12/2020 in Stratford Upon Avon School Enquire about Course

Duration: One evening session

Time: 19:00 - 21:00

20 places available

Price: £120

Address: Alcester Road, Stratford Upon Avon CV37 9DH

Course description

Note: it is best practice for every governing board to nominate one governor to attend this course to ensure the governing board is prepared for receiving a complaint.

This course is suitable for all governors, clerks and head teachers who wish to

- have a good understanding of the school's complaints procedure

- consider resolution options

- understand the roles of the clerk, chair of governors and panel members.

Service contact

Sundari Cleal
01926 745120
governors@warwickshire.gov.uk

Raise a service enquiry

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