Handling Complaints Part 1: Good Practice in Dealing with School Complaints (G20-HC-NB-01)

06/07/2020 in Bulkington Village Community and Conference Centre Enquire about Course

Duration: One two hour session

Time: 10:00 - 12:00

20 places available

Price: £120

Address: School Road, Bulkington CV12 9JB

Course description

Note: it is best practice for every governing board to nominate one governor to attend this course to ensure the governing board is prepared for receiving a complaint.

This course is suitable for all governors, clerks and head teachers who wish to

- have a good understanding of the school's complaints procedure

- consider resolution options

- understand the roles of the clerk, chair of governors and panel members.