HR and Payroll Service
The Service Offer
Subscription Services
Buy as You Need Services
Training Courses
Subscription services
Basic HR Advisory Service - this service, offered at 2014 prices, provides you with unlimited access to advice and guidance on the WES website and through the Customer Services Team to assist you with routine policy or procedural HR advice. Technical advice from a qualified HR Adviser including school visits will be available to purchase on a buy as you need hourly rate.
Enhanced HR Advisory Service - this new level of service provides proactive, targeted support and advice to help you with excellent people management. As well as full access to the WES website and the Customer Services Team, you will have unlimited telephone access to specialist HR Advisers who are solution focussed and can provide support on a range of topics.
The subscription will include up to 2 hours of WES legal advice meaning we can provide timely, risk assessed advice to achieve the best outcome for you. If you purchase the Payroll Service, we will also monitor your sickness absence data on a monthly basis and proactively contact you to provide advice on dealing with sickness levels. You can top this subscription up further by purchasing face to face support on a buy as you need basis.
Types of advice provided by HR Advisers include:
- performance management;
- grievance;
- discipline;
- staffing reductions;
- pay and grading;
- sickness absence,
- interpretation of terms and conditions of employment and
- having difficult conversations.
Our newly designed service provides payroll processing of gross to net pay, ensuring your staff are paid accurately and at the required time each month. We will calculate third-party payments on your behalf and inform you of the amounts to be paid and ensure statutory returns are made accurately and on time.
During 2015, we are launching our new online system Payroll Direct meaning that submission of information to the Service will be electronic. Payroll Direct will provide you with full self-service through an online system where you can access your HR and Payroll data locally making submission of changes even quicker and easier and providing real time information. This is an industry standard method of processing payroll and will lead to even higher levels of accuracy.
Our service helps academies to succeed through proactive, targeted support and advice to facilitate excellent people management. You will have access to the professional services you need which enable you to reduce sickness, manage performance and pay your staff accurately and on time.
Benefits
- Through proactive and targeted support that is solution focussed, we help you to manage sickness absence, under-performance and conduct issues so that you can develop a workforce that delivers the best outcomes for your pupils.
- We are quick to respond to legislative and statutory changes due to our links with a wide range of other partners, services and national agencies meaning you are kept up to date and supported with implementing the wide range of legislative and statutory changes.
- Our service gives you confidence that your staff will be paid accurately and on time – our error rates are consistently well below 1% and we calculate all third party payments on your behalf and make your statutory returns.
- We support your recruitment campaigns by sourcing engaged candidates from a wide pool leading to more appointments being made from the first advert.
Why Buy our Service
Maintaining effective employee relationships takes a lot of work, time and commitment. Performance management in particular can often be a very time consuming process especially when disciplinary and grievance actions are required. In such cases you will need to use a range of policies and procedures to produce an effective result and support and guidance through the process can be crucial. Our service provides comprehensive advice and guidance that is accessible through the WES website, over the phone or through face-to-face support. Add to that a highly effective Payroll Service and you will have access to an integrated service to support excellent people management in your academy.
New for 2015/16
We have fundamentally redesigned our service for 2015/16. Our two new levels of HR advice, a newly designed Payroll service together with a range of buy as you need services provide you with a comprehensive range of solution focussed and proactive HR and Payroll services.
You will also now have one number to call for Customer Services and your query will either be dealt with at the first point of contact or referred to service specialists as required.
The Effectiveness of our Service
- We run an efficient payroll processing service with an error rate of below 1%
- We process over 330,000 payslips per year
- 100% of payrolls have been processed on time for the past five years.
- 100% of deadlines for the provision of statutory returns to various external bodies are met every year
Our services are flexible and can be tailored to meet your individual needs – please contact us if you would like to discuss arranging a tailored package for your school.