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Handling Complaints: Good Practice in Dealing with School Complaints (G19-HC-S-01)

28/11/2019 in Stratford-Upon-Avon School Enquire about Course

Duration: One two hour session

Time: 19:00 - 21:00

9 places available

Price: £120

Address: Alcester Road, Stratford-Upon-Avon CV37 9DH

Course description

 

This course is suitable for all governors, clerks and head teachers who wish to

- Outline the requirements for DfE regulations and guidance

- Review the WCC Complaints Tool Kit

- Discuss each step in the complaints procedure, focusing on the roles of the Chair of Governors, panel members and the Clerk.

Service contact

Sally Ashley
01926 745117
governors@warwickshire.gov.uk

Raise a service enquiry

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