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General Health Advocacy Service

The General Health Advocacy Service is a short-term advocacy support service available to NHS patients, with physical health issues, learning disabilities, patients aged 65 years and above, and may also include people with mental health needs (please also see IMHA service http://www.voiceability.org/in_your_area/coventry_and_warwickshire). The service aims to help people who are undergoing NHS treatment that are in need of support with advocating for themselves, and have a significant issue which is impacting on their health and wellbeing. Issues that advocacy support can be helpful for usually arise during community or other treatment, and at the point of a discharge from a hospital. Advocate support may help clients with making a decision in relation to further treatment or care, and with more practical issues which can impact particularly around the time of discharge from hospital.

Contact Information

Contact Telephone Number:
Tel: 0300 456 2370 Minicom: 0300 456 2364. Fax: 0300 456 2365. Text: send the word ’pohwer’ with your name and number to 81025. Skype: pohwer.advocacy. Post: PO Box 14043, Birmingham, B6 9BL
Contact email address:

Other information

Service details:

Service Details
Level 1: Guidance through to Self-advocacy and self-help
Level 2: Time limited direct advocacy support

Who is this service for?:

This service is for people who are receiving NHS treatment and are:
- adults aged 18 years or more and have a physical disability
- adults aged 18 years or more and have a learning disability
- adults aged 65 years or more (can include those with mental health issues not eligible for IMHA)


Health professionals can refer patients into the service, and self-referrals are also accepted – please note that exclusions may apply so contact the provider direct for more detailed information.

Last updated on 26/04/2017 10:46 BST